1. The bathroom was filthy and unsanitary. There were dead roaches and toilet paper all over the floor. In addition, the soap dispensers in the bathroom were broken and there was no soap available.
MY UNPLEASANT PINE BLUFF CINEMA 8 EXPERIENCE
4. The picture quality of the movie was poor. It seemed as if the movie was being played on a laptop computer or a smartphone.
This was a theater I'd never expected and ever want to see again. I didn't go inside and everything about it said "Don't go in". There was no one at the ticket booth, or doors. The door was wide open. One lady told me someone inside had her ticket and walked in. For all I know. She could have been sneaking in to see a movie. All the stores around it was close and it was in the darkest part of the mall. If you ever seen the movie "The Blob" This reminds me of the theater in that movie. Heck the mall looked like something out of a horror movie. It was like the movie "Dawn of the Dead" These movies clearly depict this theater and mall.
2. The proprietor only sells overpriced, generic soft drinks and stale food at the concession stand.
I purchased a ticket and food from the concessions on October 1, 2017. I think that you would be interested to know that my experience did not meet either my expectations for customer service or cleanliness. Specifically, the following occurred:
Walk through the 80% dead mall to find this place, had hope that i could kill some time with a movie and no one was at the window. Walked in and smelled stale dead air. Looked up other reviews and decided they were pretty much right.. So decided not too....
Lady was sweet, I since everyone thinks this is a bad place...I had whole theater to myself for Last of the Jedi.
5. There were children in the movie theatre showing the movie “It”. This was inappropriate because the movie is rated “R” and these children should not have been watching the movie without an adult present.
The staff member was really nice on my first visit which will be my last. My overall experience of the theater is rated a 2 out of 10. The concession area was not the tidiest and the large popcorn really amounted to a small in comparison to other movie size large(it definitely isn't a size for sharing). Although you get free refills, you'd miss quite a bit of the movie going back and forth to refill. Inside the screening area needed cleaning. The sound quality wasn't all that great from the speakers and I could hear talking/noise in the lobby because there weren't any doors to shield it out.
I must say, it was awesome not hearing some kids phone go off
3. It did not appear that the air conditioning system was working. It was hot and stuffy in the movie theatre.
While these may seem like trivial occurrences, they made my experience at the movie theatre very unpleasant. I found this level of service to be unacceptable. The people of Pine Bluff deserve decent customer service and clean facilities at their movie theatre.
Although it hurts their business that people decide to lie about a place.
Pines Cinemas 8 is a US Movie Theater based in Pine Bluff, Arkansas. Pines Cinemas 8 is located at 2901 Pines Mall Dr # 500, Pine Bluff, AR 71601, USA.
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